Button & Sprung
Rebalancing Organic Social to Drive Awareness, Trust & Engagement
The Brand
Button & Sprung is a British luxury mattress and interiors brand known for craftsmanship, material quality, and timeless design.
The Challenge
While Button & Sprung had a strong visual identity on social, organic performance was increasingly constrained by:
Over-reliance on lifestyle imagery
Limited educational content explaining product differentiation
Missed opportunities to position the brand as a category authority
The challenge was to increase awareness and engagement without diluting brand identity.
The Strategy
I led a strategic shift in organic social content — evolving the feed from primarily lifestyle-led visuals to a balanced content ecosystem that combined education, inspiration, and selective influencer amplification.
Key strategic pillars:
Introduce educational content to articulate craftsmanship, materials, and long-term value
Maintain lifestyle imagery to preserve brand aspiration and visual coherence
Use strategic influencer collaborations to extend reach and validate brand positioning
Align content themes with customer decision-making stages
Execution
Developed new content pillars blending:
Product education
Craftsmanship storytelling
Lifestyle inspiration
Created platform-native content formats (carousels, short-form video, FAQs)
Coordinated influencer collaborations aligned with launches and seasonal moments
Ensured all educational content maintained Button & Sprung’s refined visual identity
Results
Increased engagement on educational posts compared to lifestyle-only content
Improved content saves and shares, signaling higher-value audience interaction
Stronger alignment between organic social and showroom interest
Clearer brand differentiation within the luxury interiors space
Key Takeaways
Built an education-led organic social framework without diluting a luxury brand aesthetic
Balanced lifestyle content with performance-oriented formats to increase engagement
Applied full-funnel thinking to organic social strategy